Enterprise Edge 2.0 Call Center is an automatic call distribution (ACD) system designed to assist you in handling incoming calls. This guide describes the features and how to use them as a call center agent and a supervisor agent.
BCM 2-0 Call Center Agent User Guide – Version 2
Have Questions? Contact Us.
Just complete the adjacent form and we'll be in touch! Or if you'd prefer to speak with one of our experts immediately, please feel free to give us a ring directly.
888-856-5970
*We provide services to Rhode Island, Massachusetts, and Connecticut businesses only.
"*" indicates required fields