Communication is any business’s main lifeline; terrible quality communication can sink your reputation. If you think this only applies to verbal or written communication, you are wrong because a lousy phone connection can be just as detrimental or more so to the outcome of an interaction. According to a recent study, 77 percent of patients […]
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Business communication continues to evolve as rapidly as technology does, and VoIP is one of the most significant advancements in communication technology today. Below, you’ll discover the pros and cons of VoIP, and five reasons why now is a great time to move into VoIP from increasing efficiency to saving money – VoIP always delivers. […]
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In the dental industry, patient experience is at the center of all you do. Your patient’s journey often begins with a phone call, which sets the stage for how they’ll feel about your practice in the long term. Was the call easy to make? Did the person who answered the call make you feel valued […]
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As a small business owner, staying connected with your customers, partners, and employees is paramount to your success. The phone system you choose plays a crucial role in facilitating smooth and efficient communication. What served your needs a few years ago might not be the best fit today. So, how do you know when to […]
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The modern workplace is changing. Digitization and the rise of remote work have the potential to catch businesses off guard. Seamless communication between your team and your customers is a major component of a successful business. In fact, 87 percent of business leaders said their teams wouldn’t be able to meet their goals without effective […]
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The recent Washington Bridge Closure in Rhode Island has brought many challenges to the local business community. This is where a VoIP cloud-hosted solution steps in, offering a lifeline to businesses striving to maintain productivity and continuity.
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