Yealink Basic User Guide
As with any phone system, knowing how to use it is essential so that you can get the most out of it. If you’re one of our CloudWorx customers, you’ll likely be using a Yealink...
How to Install and Program an NEC Phone Headset
There are many benefits to having an NEC phone headset setup to help you answer calls, from freeing up your hands to be able to work on the computer, providing the flexibility and mobility to...
How to Forward Calls on an NEC Phone
If you’re headed out on a vacation or just need to take a break from working at your desk, we'll teach you how to forward calls on an NEC phone so you never miss out...
E-Fax Integration
Working with our internet fax solution vendor, Pangea, we have updated our services to include new e-fax integration options, including e-fax within the CloudWorx phone portal. As the needs of our customers change, we aim...
How to Change the Time on Your NEC Phone
Choosing a business telephone system that fits your business needs is so important to ensuring that your business is successful. NEC phones are a great choice for many business owners because they’re flexible and customizable,...
Data Center Upgrade
As cloud-based systems become more prominent in telecommunications, system infrastructure is changing from the traditional on-premise servers to virtual networks. At Rhode Island Telephone, we recently completed a data center upgrade to improve our cloud-based...
What is A DDoS Attack?
As technology advances and digital-based marketing and sales becomes the primary source of business for many companies, the threat of a cyber-attack is becoming an increasingly common issue. There are many different types of digital...
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